Services For Researchers

Service Name Related Categories
3D Printing

LSA IT provides access to a 3D extrusion printer capable of printing objects up to 10 inches square in layers as thin as 100 microns and uses either ABS or PLA material. This service is free to faculty, staff, and students. You are responsible for obtaining and providing your own print material cartridge and USB key; we simply supply the time and the 3D printer to help you.

CTools Project Sites

CTools project sites are multipurpose and can be used to facilitate collaboration between researchers or student teams, or by staff to support business processes.

Desktop Backup

The ITS Desktop Backup service takes an easy to use and feature­-full commercial backup system and integrates U-M passwords, ShortCode billing and enhanced security to protect all types of data, including sensitive data. Use a web browser to access and restore files, retain an unlimited number of file versions and get support from local IT support staff and ITS Desktop Backup experts.

FileMaker

LSA IT provides FileMaker Server database hosting for LSA-affiliated faculty, staff, and units.

Globus File Transfer

Globus is a cloud-based fast, reliable and secure file transfer service that allows researchers to copy files between a laptop, lab server, research computing center, national supercomputing facility or any other storage system, using just a browser. Just start a transfer between systems and walk away. U-M is also a Globus Provider, enabling data sharing between other Globus users.

Imaging Services

The Imaging/Scanning service provides a secure enterprise scanning application that enables the user to efficiently capture and organize images of paper documents or born-digital documents, retrieve those documents securely, and instantly access them using a web or client interface. Users may choose to leverage the central scanning service or setup unit-level self-scanning implementation.

Internet

This service is defined as access to networks outside of the University of Michigan networks. At this time this includes, but is not necessarily limited to: Commodity Internet service (ie most of the Internet), Internet2 (ie mostly other Higher Ed institutions), Michigan Lambda Rail (MiLR), Merit Network, and the CIC OmniPOP.

LSA Advocacy

Advocates act as consultants in LSA departments to support the technology needs of faculty, staff and students. An LSA IT Advocate provides:

  • Personal attention to and focus on a specific departments’ IT needs.
  • Help navigating the IT landscape.
  • Shepherding of IT solutions that address their technology needs.
LSA ArcGIS Enterprise Service

The ArcGIS Enterprise Service provides members of LSA with access to enterprise-level data collaboration, sharing, and management features. The service supports enterprise geodatabases, web services, and distributed geoprocessing or geoanalytics.

LSA Desktop Backup with CrashPlan

LSA provides accounts on the ITS Desktop Backup service (CrashPlan) free of charge to LSA faculty, staff, graduate student instructors (GSI), and graduate student research assistants (GSRA) using university-owned equipment. CrashPlan is used to automatically back-up, and make available for restore, critical data stored on personal computers that isn't stored elsewhere.

LSA Desktop Support

LSA IT has several teams who provide desktop computer support to faculty and staff across the college. Learn more about what services we provide.

LSA Faculty, Lab, & Research Websites (FLR)

LSA IT, in partnership with LSA Web Services, developed a service that allows faculty members at U-M, labs, minor programs, and other areas of LSA to develop an easily editable, U-M branded website.

LSA Field IT Equipment Evaluation and Demonstration Program

Mobile hardware and software for your field work, whether it is using GIS, gathering data outdoors, conducting door-to-door surveys, or visiting archives. Researchers can borrow and evaluate state-of-the-art IT solutions, as well as receive guidance on best-practices; a try-before-you-buy approach.

LSA Geographic Information System (GIS) Consulting

LSA provides Geographic Information System (GIS) consulting which includes help making maps, utilizing geospatial analysis, developing interactive web mapping applications, designing mobile GIS projects, teaching specialized GIS workshops, assistance with ESRI's ArcGIS software, and much more.

LSA High Performance Computing

LSA IT Advocacy and Research Support staff provide help utilizing campus-wide and local cluster computing resources for research, including training classes and workshops for the entire U-M community.

LSA Home (H:) and Shared Group (S:) Directories

LSA IT provides a home directory (automatically mounted as H: on Windows) and a group directory (automatically mounted as S: on Windows) to all of its faculty and staff.

LSA Network Consulting

LSA IT can work with you and ITS to evaluate your current environment, identify IT requirements for new ones, and coordinate with the relevant U-M partners to improve your networking and IT.

LSA Research and Instrumentation Computer Backups with Acronis

Acronis provides a central backup repository for research and instrumentation computers running Windows 2000, XP, Vista, 7 and 8. Linux and Mac OS X based workstations are not eligible at this time. The service offers a disaster-recovery/bare-metal restore when standard file-based backup is not adequate enough for the workstation used to manage the instrument.

LSA Research Programming & Applications

LSA IT Advocacy and Research Support staff are happy to provide custom IT design and development resources to support research activities.

LSA Research Storage

LSA IT has partnered with ITS to offer up to two terabytes (2 TB) of storage to LSA faculty, LSA lecturers, and LSA GSRA/GSRI without cost to the individual or department. 

LSA Research Support

LSA IT Advocacy and Research Support staff are happy to provide 4 programs under the "Research Support" service:

  • Data management
  • Device integration
  • Procurement
  • Technology consulting for proposals and grants
LSA Security

LSA IT provides several security services for the College of Literature, Science, and the Arts, including:

  • Audit Logs & Monitoring
  • Education, User Awareness, and Consulting
  • Incident Response
  • Vulnerability Management
LSA Unit Websites

LSA Web Services and Development, Marketing & Communications work with department web communicators to make their websites highly effective channels of communications for constituents, including prospective and current students and their parents, as well as faculty and staff.

LSA Web Hosting Environment (WHE)

LSA's Web Hosting Environment (WHE) offers a commercial type webhosting platform for LSA faculty and staff. This service uses cPanel and is most useful primarily for those technically-inclined users with very specific software needs. 

M Cloud

M Cloud offers public cloud computing to the University of Michigan community. The service enables the U-M community to more easily consume public cloud computing, integrates resources on campus, provides consulting services and training, and looks for opportunities to provide shared services using cloud computing.

Michigan Media

Michigan Media provides videotaping of events, live-streaming, edited marketing videos, general videos and a long list of video services.

MiDatabase

MiDatabase is a virtual server with a managed database. Supported platforms include Microsoft SQL, MySQL and Oracle. ITS will monitor, patch and back up your database so you can focus on managing your data and applications. Reduce effort and costs as you no longer need to buy and manage your own hardware or software. Flexibility to select the right options for your campus computing needs.

MiServer

MiServer is a virtual server environment managed by ITS. Choose either a Core Server, where you are the system administrator and install all software, or a Managed Server, which allows you to focus on managing applications instead of the operating system. Both options free you from managing physical servers and offer flexibility to select the right options for your campus computing needs.

MiStorage

MiStorage provides U-M faculty, staff and students the ability to store and access data to support applications in a user-friendly, secure and cost-effective environment in order to create, preserve and apply knowledge, art and academic values.

Note: Sensitive data is only approved for use with MiStorage CIFS. (More on CIFS & NFSv3)

MiVideo MiVideo

MiVideo is a content management service. It helps organize, catalog, share, search, and publish multimedia content. Management consoles make it easy to tag and filter content, as well as control access. MiVideo offers better security than free third-party vendors. Instructors can use MiVideo for free through the Learning Management Systems (Canvas and Blackboard). Departments can purchase the service to support Research and Marketing/Communications efforts.

MiWorkspace MiWorkspace

MiWorkspace is a computing service that provides comprehensive support for U-M faculty and staff’s use of university-owned Windows and Mac computers. It includes desktop support by a campus network of IT professionals, file storage, information security, network connectivity, and secure printing.

Mobile Applications

The Mobile Application Services consist of strategies, methodologies, technologies and tools that facilitate and enable Mobile development across campus. Mobile applications can consist of applications ("apps") that can be deployed to marketplaces like iTunes and Google Play as well as a "mobile view" of a website that lets customers view it on any device.

Poster Printing

LSA IT provides at-cost poster printing, ideal for banners, signs, posters, and displays, to students, faculty, and staff in LSA.

Research Administration Application Services

The Research Administration Application Services consist of technologies and tools which support the business services used to manage the University’s research enterprise. Services are provided using a vendor-licensed software platform that is heavily configured to the specific needs of the University. Collectively, this suite of web-based applications is known as eResearch.

Research HPC

Flux is the first university-wide, shared computational discovery or high-performance computing (HPC) service. It is designed to support both compute- and data-intensive research. Instead of the common practice of researchers owning the equipment, Flux uses an allocation approach that enables researchers to have faster access to HPC services.

Responsible Conduct of Research and Scholarship

Responsible Conduct of  Research and Scholarship (RCRS) uses special CTools site templates, structured educational content tools and assessment tools to deliver training and assessment on research and scholarship ethical issues. This service may be used to certify that training requirements in this area have been met.

SharePoint

LSA IT administers the U-M SharePoint Portal, which has been provided to faculty and staff of the University of Michigan to better facilitate collaboration on administrative tasks through easy and convenient sharing of documentation, calendar information and tasks.

Turbo Research Storage

Turbo Research Storage offers scalable storage to U-M researchers. The service provides NFSv3 and NFSv4 access. Turbo offers two security levels, one for some types of sensitive data, and one for non-sensitive data. Performance is intended to be sufficient for both IO operations and build file access

U-M Box

U-M Box is a cloud based solution that allows you to share files with people inside and outside the University. It includes version control, online comments, assigning tasks, integration with Microsoft Office products, and email integration. You can also use Box Sync to back up local files on your computer to the cloud, allowing access from other computers and mobile devices.

U-M Google

U-M Google is a software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

Video Streaming

ITS' video streaming service broadcasts campus events in real time to viewers on campus and across the globe. The video content can be viewed live or at a later time from a storage archive of your choice. ITS will work with your video production team to arrange a live stream that’s right for the event and your audience.

Voice Services

The University of Michigan telephone infrastructure provides traditional telephone lines and voice services to customers on the Ann Arbor, Dearborn and Flint campuses. Specialized service options are available to non-UM facilities. In addition to the telephone services, a variety of companion services such voicemail, contact centers and conference calling are offered.

Wi-Fi

WiFi service will be available in many, but not all, in-building networks across campus. In those places where ITS manages and maintains this service it will appear as MWireless and MGuest when browsing for WiFi networks.