Getting Started

Today, MiServer and MiDatabase are available to any unit or individual with a ShortCode. There are four paths to getting started with the new services.

ITS Shared Services Roll-out: On Schedule

Many units will choose to adopt MiServer or MiDatabase when their unit moves to the new MiWorkspace service.

By implementing multiple new technologies in your unit during the same time frame, you can minimize disruption while obtaining optimal support from ITS.

On this path, the technical discovery process undertaken for your MiWorkspace transition would include any work related to MiServer and MiDatabase. You might establish a new server or database or work with ITS to migrate existing servers or databases to the new environment. Read more about working with ITS in the discovery and engagement process.

The ITS Shared Services roll-out is scheduled through 2013 with more units planned for 2014. Learn more about the roll-out schedule on the MiWorkspace project site.

You also have other options for subscribing to the services.

ITS Shared Services Roll-Out: Fast Track

Is your unit transitioning to MiWorkspace, but you can't wait to see the benefits of MiServer and MiDatabase? Have a physical server about to expire but your MiWorkspace roll-out isn't for months? You can still get started!

While the ITS Shared Services roll-out is the main focus of the transition effort at this time, units with immediate needs don't need to wait until their MiWorkspace transition to start working with ITS.

Why Use the Fast Track?

  • To Replace Expiring Hardware
    You have a server at end-of-life or expiring under warranty before your MiWorkspace transition begins.

  • To Prevent a New Purchase
    You are considering the purchase of a new physical server before your MiWorkspace transition begins.

  • To Close Gaps in Staffing
    You are re-allocating your IT staff resources through workforce transition or natural attrition and need server or database administrative support.

If your unit is scheduled to transition to MiWorkspace, and you want to get started with MiServer or MiDatabase before that time, let us know and we can help.

We'll work with you to develop a technical discovery strategy that works for you. See Working with ITS for more information.

Current VaaS or DB Customers

If you are a current VaaS (Virtualization as a Service) customer or have used ITS for your database management in the past, you already know what freeing up staff and resources can mean for your unit.

MiServer and MiDatabase offer the next level of managed service and support, so it makes sense that you're eager to begin using the new services.

Many VaaS or database customers will make the transition during the ITS Shared Services roll-out. Others — whose unit is not able to use the shared services, for example — may prefer an alternate plan.

We will work with you to establish the best path to meet your needs and your schedule.

Contact ITS Service Manager Keila Walton (keilaw@umich.edu) for more information.

Independent Option

For any other scenario, the Michigan IT Services Portal is the place to go to request new MiServer or MiDatabase subscriptions. This path is best for individual faculty members or researchers with a server or database need.

The Michigan IT Services Portal is an online interface that will contain a "catalog" of all IT services available at U-M. The portal is currently being rolled out in phases to ensure it meets the needs of customers, the campus community, and other U-M IT service providers.

You can use the Michigan IT Services Portal to:

  • view the complete service descriptions
  • review service level expectations
  • submit order requests
  • modify existing subscriptions

If you need help with the Michigan IT Services Portal, you can contact the ITS Service Center for more information.