Izzy for Mac Platform as a Service

Izzy for Mac Platform as a Service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.

Units receive the benefit of scale with software availability and toolset without needing platform engineers or infrastructure. The service provides the foundational support for units to meet SPG policy for information technology security. Units are responsible for providing the end-user support experience appropriate for their students, faculty, and staff.

Email izzy-support@umich.edu to request service or support.

This service is currently: 

Tabs

Overview
Features: 
  • Workstation Lifecycle Management
    End to end lifecycle management of Mac computers. From initial procurement to device retirement, Izzy offers the ability to deploy, upgrade, patch, configure, and manage Mac OS as well as deploy software titles and settings appropriate for unit use cases.
  • Software Access and Packaging
    Access to the ITS catalog of university-licensed and unit-licensed software titles that are tested by ITS for compatibility. Units can built a software catalog for their faculty and staff by adding software to the collection. ITS will package and make available unit-licensed titles upon request as a component of platform as a service. Unit IT staff can assign software to computers when they are being built. Additionally, a self-service option is available for end users to install titles from the catalog.
  • Workstation Security
    Machines delivered via Windows Platform as a Service comply with security guidelines outlined in the Standard Practice Guide (SPG 601.27). Laptops and tablets automatically have full-volume encryption enabled for the system disk. Desktop computers are eligible for same upon request. Workstation hardening configurations are applied to all Windows devices to ensure they are aligned for use with sensitive data including protected health information (PHI).
Who can use the service?: 

Izzy is available to units with local IT staff on all three University of Michigan campuses. Units must have appropriate internet backbone bandwidth to the Ann Arbor campus to support the large amount of data associated with workstation deployments.

The service is included in MiWorkspace and is administered by ITS.

Rates & Pricing: 

$74/device/year, billed in monthly installments of $6.17/device

The charge is determined by the number of devices (active and inactive) assigned to the subscribing unit. ITS reviews rates annually and will communicate rate changes by February of the preceding fiscal year.

Related Categories: 
User Groups: 
IT Professionals